Maersk NZ OP Update


Dear Valued  Customer,

Please see below received from Maersk yesterday afternoon.


Maersk  wishes to update you on the increasingly challenging operational issues currently faced in the market. With ships operating on delayed schedules and with larger gaps between them, this is impacting in-terminal operations, loading of export cargo, imports being delivered and the supply of empty equipment being delivered into the country.  

Port situation

All Ports we call at, report heavily congested terminal/yards with many now operating at 100% utilisation, or will be at 100%, in the immediate future. This applies to both general cargo and reefer plugs.

Therefore, most Ports have now requested that export cargo is only delivered during the formal ships receival window and no ‘pre-receivals’ will be offered.   

All Reefer export customers are asked to abide by this rule in particular, as terminal plug capacity is already at 100% in many ports, particularly Tauranga, Timaru and Port Chalmers. The other ports are facing similar challenges and will face higher utilisation heading into the peak export season.

Vessel waiting times across the country remain between 2-12 days dependent on the Port and their respective berth line up.

Metroport deliveries into Auckland

With heavy terminal utilisation and delayed imports into Tauranga, there are delays of up to 10 days for imports arriving in MetroPort, Auckland. Shuttle select customers will see faster delivery times.  

Schedules through the coast

With ongoing delays through the New Zealand coast, we continue to assign the best transhipment connections for both export and import cargo, but these will of course change dependent on individual service performance and we appreciate your patience and understand if these change over the course of the booking period.


Keeping You Informed!

BRi Customer Solutions Team




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