CMA CGM Cyber -Attack Update

Oct 7, 2020

Dear Valued Customer, 

We would like to thank you for your trust and support during this period.   

You will find hereunder an update of the situation: 

Operations

Vessels operations have not been impacted, and containers are being loaded and discharged as planned. 

Security

All communications to and from the CMA CGM Group are secure, including emails, attachments and EDI. 

Processing

Our back-offices and our agency network are almost fully reconnected. We are currently clearing the documentation backlog and processing times are improving every day.

Please find below the main business services channels:

We are fully aware of the disturbance caused, please rest assured that our teams are fully mobilized. 

Should you need any assistance, please do not hesitate to email your usual contact. 

CMA CGM Group